Your business, defined.
47 metrics · 3 stewards · 2 pending conflicts · Last change 14 minutes ago
RON's read on your semantic model
Definitions · stewardship · conflicts · fidelity
Your tenant fidelity is 74/100 (strong). The biggest single thing you could do to improve it: resolve the 2 pending conflicts — one each on Closed Won (Sam owns) and Expansion ARR (Sarah owns). I've created tickets and notified both stewards. Resolution would lift tenant fidelity by ~8 points and unblock 6 affected insights from a "reduced confidence" badge.
Metrics defined
47
11 from Qlik data products · 28 from connectors · 8 from spreadsheets
Active stewards
3
Sarah (Finance · 18) · Sam (RevOps · 22) · Priya (CS · 7)
Pending conflicts
2
Resolve them to boost tenant fidelity by ~8 points →
Tenant fidelity
74/100
Strong · resolve conflicts + connect 2 sources to reach 85
2 pending conflictsneed steward decisions
Until resolved, affected metrics carry lower fidelity and the insights that use them are flagged with reduced confidence. RON has sent tickets to the responsible stewards + the uploaders.
Closed Won SEM-1239 Spreadsheet vs Connector
Mike's upload counts "Closed Won" when stage = Closed Won AND contract is signed. Salesforce data counts it when stage = Closed Won only. Diverges on 7 Q2 deals. Steward: Sam (RevOps).
Expansion ARR SEM-1251 Two spreadsheet uploads
Priya uploaded a definition that includes upgrades + new seats. Sarah's FP&A spreadsheet only counts seat upgrades. Divergence: $124K on Q2 Expansion ARR. Steward: Sarah (Finance).
Filter
Metric & formula
Source
Steward
Last edit
Fidelity
ARR
Σ(active sub MRR × 12)
Qlik 14m ago
SC
Sarah Chen
Finance
2d ago
Net Retention
(Open + Exp − Down − Churn) / Open
Stripe + NS 4m ago
SC
Sarah Chen
Finance
5d ago
Gross Retention
(Open − Churn) / Open
Stripe + NS 4m ago
SC
Sarah Chen
Finance
5d ago
Closed Won ⚠ Conflict
stage = Closed Won (definition disputed)
Sheet vs Conn disputed
SR
Sam Rivera
RevOps
conflict 6h ago
Expansion ARR ⚠ Conflict
Σ(seat upgrades) — definition disputed
2× Sheet disputed
SC
Sarah Chen
Finance
conflict 2d ago
CAC Payback
CAC / (New ARR × Gross Margin) × 12
HubSpot + NS 12m ago
SC
Sarah Chen
Finance
3w ago
Pipeline Coverage
Σ(open opp × stage prob) / quota
Salesforce 8m ago
SR
Sam Rivera
RevOps
1w ago
Health Score
f(usage, NPS, tickets, CSM, tenure)
Derived composite
PM
Priya Mehta
CS
2w ago
NPS
% Promoters − % Detractors
Delighted 2h ago
PM
Priya Mehta
CS
1mo ago
Monthly Active Users
COUNT(DISTINCT user) where last_session > 30d
Mixpanel 22m ago
?
Unassigned
Product Usage
2mo ago
FINANCIAL · 12 PIPELINE · 9 CUSTOMER HEALTH · 11 PRODUCT USAGE · 8 · no steward + SALES CONVERSATIONS connect Gong to reveal 96 ARR 92 NRR 92 GRR 42 Expansion ARR 81 CAC Payback 38 Closed Won 88 Win Rate 78 Pipeline Cov. 75 Health Score 73 NPS 81 Churn Risk 76 Tickets 71 CS Sentiment 74 MAU 62 Feature Adopt.
Edges shown are illustrative. Real edge semantics — dependency vs. shared-source vs. correlation — are pending governance decision (see ADR §10.9). Hover any node to see its definition + steward + Fidelity.