Acme Catering Co. · overdue invoices
Internal · Elena, Dani, Marco · Customer 360 →
Outstanding$5,200
Days late68
Monthly$1,920
Yesterday · April 23
EN
· Bookkeeper
4:10 PM
Flagging Acme Catering Co. — invoices #3914 and #3927 are now 68 days out, $5,200 total. They’ve always paid in ~11 days before this, so it’s off-pattern. Want me to send a second reminder?
DV
· GM / Co-owner
4:38 PM
They’re one of our bigger standing accounts, so let’s not get heavy-handed. Linda mentioned a system migration on their end — could just be stuck in their AP queue.
Today · April 24
MR
· Owner
8:55 AM
Agreed, keep it friendly. Elena — send one short note confirming a firm date rather than a chase. Let’s land on Friday, May 1 and hold the Tuesday/Thursday standing order in the meantime.
EN
· Bookkeeper
9:30 AM
Done — sent Linda a short note confirming receipt by May 1. I’ll watch for it and flag here if nothing lands by Thursday.
✓ Decision logged · payment expected May 1 · $5,200